From fixing to learning – learning from incidents and inspiring proposed improvements

by/Aaron Buckleton, 3C Coach Lead, Noble Corporation & Thomas Koester, Psychologist, Senior Human Factors Specialist, Noble Corporation/ FORCE Technology

This presentation explores how organizations can shift from isolated fixes to generic learning by analysing real-world incidents and involving frontline workers.
Using examples from offshore operations, it highlights systemic factors behind failures and the importance of understanding human and organizational performance principles.

Attendees will gain insights into designing processes and equipment that set people up for success, thereby reducing repeat events and enhancing safety culture.

Presentation from the conference: Incident Reporting and Learning: From Incident to Action

Confidential reporting is an exceptional source for improving safety and learning. Hear about visions and plans for a new system in the healthcare sector for reporting unintended incidents (UI) and learning, as well as experiences from other industries.